- Order Info
All orders ship via USPS Priority Mail for both Domestic and International Orders unless prior arrangements are made. Any Taxes, Duty, Vat or Import Taxes charged on International order are the responsibility of the customer and prices do not include these charges. Trophy Queen has no control or access to Internationals Tax/Duty Fees and it is recommended that International Customers research this before placing an order.
Trophy Queen makes every effort to provide outstanding customer service and top quality products.
We do accept returns and exchanges within 14 days of receiving your order, and only upon approval by Trophy Queen. Though we do not offer refunds for returned items or canceled orders we will gladly issue store credit (for the original price of the item only, shipping costs will not be refunded).
Trophy Queen must receive the returned item within 10 days of issuing return authorization. Any items received after that will be refused and will not be accepted as a return. All items must be returned in new and unused condition with original tags still attached and packaged properly to avoid damaged during shipping. All shipping charges for returned items are to be paid for at the customers expense (with exception to items shipped incorrectly or received damaged from Trophy Queen). Please make sure to insure your return and mark "Signature Required" for proof of delivery.
Terms and Conditions are subject to change without notice, and we reserve the right to refuse business to anyone.